We hope that you are happy with your purchase. However if you are not completely satisfied you have the right to return any unused items for a refund or exchange within 28 days. All items must be unworn and in their original, resalable packaging with tags attached.
If you require an exchange please complete the returns form and enclose it with your unwanted items within 14 working days of receipt to:
We will happily post out a different colour or size of the same item to a UK address for free. Postage will be payable if you require a different item or additional item.
If you require a refund please complete the returns form and enclose it with your unwanted items within 14 working days of receipt to the above address. We will process your refund as quickly as possible, but please allow up to 28 working days.
You can download a copy of our returns form by clicking here.
All returns should be sent postage paid to the address above. We recommend that you obtain a proof of postage receipt as we cannot accept responsibility for undelivered returns. Again returns MUST be sent in resalable condition, in the original packaging and with all tags still attached.
Due to hygiene reasons we do not accept returns on underwear, tights, hair and accessories.
Where possible please enclose the returns form, or state clearly your name, address and telephone number as well as your instructions.
Refunds are for merchandise only. Postage is non-refundable in any circumstances. We will endeavour to process refunds as quickly as possible. However this may take up to 28 days.